Help & safety

In immediate danger?

Leave the area and contact local emergency services. Obelisk cannot dispatch emergency help. Reports are not monitored as an emergency service.

Tell us about a safety concern, a property or content issue, or something that isn’t working. You do not need an account, an experience ID, or a purchase reference.

We review reports and may contact you for more information. Sending a report does not automatically take an experience offline.

Your details are used to investigate and reply. Reports may be kept longer for an active investigation or legal obligation. Please avoid including sensitive information that we do not need.

You can also email hello@obelisk.place. For a purchase issue, My experiences provides help linked to your purchased pass.